- All items are non-refundable. If you are not suitable for the items you receive, please return to the shop to exchange the goods within 7 days of receiving the package.
- Any repair/re-tailoring after 7 days will be quoted with an after care service. Please contact us for more detail.
- Items purchased with store credit can only be exchanged with different size but same product.
- The fashion item(s) to be exchanged must meet sellable condition, together with the original packaging.
- Return the goods to the store by SF Express and the shipping cost is borne by customer.
- The value of the exchange must be at the same value or higher than the original value, and all regular-priced items
(except accessories, bags and shoes) are eligible for one-time exchange. - All photos of damaged goods reported by customers are for speculation only and to give a rough understanding of the situation, and cannot be used to confirm any substantive decisions.
- All in-depth questions regarding the fabrics of our company's products must be handed over to relevant experienced colleagues and not to colleagues in the sales department to avoid unprofessional situations and misunderstandings.
- All products purchased with special credit are non-returnable.
- In case of any discrepancy between the English and Chinese version contained herein, the Chinese version shall prevail.
- In case of dispute, LA PEROUSE reserves the right of final decision.